We stand behind the quality of our products. If you're not completely satisfied with your Yimo Memory Pillow, you can return it within 30 days of delivery for a full refund.
Eligible Returns
Product must be in original condition
Original packaging should be included
Return initiated within 30 days of delivery
Proof of purchase required
Non-Returnable Items
Products damaged due to misuse
Items without original packaging
Products with visible stains or odors
How to Return
Contact us via WhatsApp to initiate your return
We'll provide you with return shipping instructions
Pack the item securely in its original packaging
Ship the item back to our warehouse
Refund will be processed within 5-7 business days after we receive your return
Refund Method
Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account.
Need Help?
Have questions about returns or refunds? Contact our customer service team via WhatsApp.